CryptoLeo Terms and Conditions

Welcome to CryptoLeo Casino. These Terms and Conditions govern your use of our website, games, sportsbook, and related services. By creating an account, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, you must refrain from using our platform. At CryptoLeo, we reserve the right to amend these terms at any time, and continued use of our services constitutes acceptance of any changes.

Operator Information

Our services are owned and operated by Uno Digital Media B.V., registered in Curaçao under number 157147, located at Schottegatweg Oost 10, Unit 1-9, Bon Bini Business Center, Willemstad. We operate under a license issued by the Curaçao Gaming Authority, license number OGL/2024/1267/0760. Payment processing is handled by our designated agents, UDM Processing Services Ltd (Cyprus, reg. HE 435747) and Optivion Systems Ltd (Cyprus, reg. HE 471931). We at CryptoLeo work with these licensed partners to ensure secure and compliant financial transactions.

Eligibility and Account Registration

To use CryptoLeo Casino, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require all players to provide accurate, current, and complete information during registration. Our team may request additional verification documents at any time to confirm your identity, age, and source of funds under our Know Your Customer (KYC) procedures.

• You must create only one account per person, household, or IP address
• We reserve the right to suspend or close accounts that violate our policies
• You must not use our services if you reside in a restricted jurisdiction

Restricted Territories

Our platform is not available to residents of Armenia, Aruba, Australia, Azerbaijan, Belarus, Bonaire, Curaçao, Dutch West Indies, France and its overseas territories, Gibraltar, Iran, Iraq, Israel, Jersey, Kazakhstan, Kyrgyzstan, Lithuania, Moldova, Netherlands, Russia, Saba, Spain, Sint Maarten, Statia, Tajikistan, Ukraine, United Kingdom, USA and territories, Uzbekistan, and any FATF-listed country. We verify compliance with these restrictions and reserve the right to decline service to users from these regions.

Deposits, Withdrawals, and Payment Methods

At CryptoLeo Casino, we accept a wide range of cryptocurrencies including BTC, ADA, LTC, DOGE, TRX, ETH, USDT, BNB, BUSD, and XRP, as well as Visa, Mastercard, and bank transfers. We do not impose a minimum deposit for our welcome package, though our sportsbook welcome bonus requires a minimum deposit of EUR 20. Minimum withdrawal amounts range from EUR 50 to 120 for fiat currencies, and vary by cryptocurrency, such as 0.0002 BTC, 0.01 ETH, 0.01 LTC, or 1 USDT.

Our withdrawal limits are determined by your loyalty rank and displayed in your cashier dashboard. Wins exceeding EUR 10,000 are paid in monthly instalments of up to EUR 10,000 each. We process withdrawal requests within 72 hours, though actual payment times may vary depending on your chosen method, whether it is your first cashout, and whether your deposit and withdrawal methods match.

Welcome Bonus and Promotional Terms

We at CryptoLeo offer a generous welcome package of 225% up to EUR 5,000 plus 250 free spins across three deposits: 100% up to EUR 2,500 plus 150 FS on the first deposit, 75% up to EUR 1,500 plus 100 FS on the second, and 50% up to EUR 1,000 on the third. No bonus code is required, and there is no minimum deposit for this offer. Our wagering requirement is 50x the bonus amount, must be completed within 7 days, and the maximum bet while wagering is approximately 5 USDT.

Our Highroller bonus provides 50% up to EUR 500 using code 50HIGH, with a minimum deposit of 300 USDT or EUR. Additional promotions at CryptoLeo include Rookie Rumble, Daily Bronze, Live Tournament, SpinoLeague, Drops & Wins, BGaming Drops, August Spin Wave, rakeback up to 18%, Sunday Reload, and our Referral program up to EUR 1,000. All promotional offers are subject to separate terms, which we publish alongside each campaign.

VIP and Loyalty Program

Our VIP Rank System rewards players based on accumulated VIP points and experience. Ranks range from Bronze through Silver, Gold, and Platinum, each unlocking increasing rewards, cashback percentages, and exclusive tournaments. We at CryptoLeo also offer sports cashback tiers from 6% up to 10% depending on your VIP status. You acknowledge that bonus eligibility and reward structures may be adjusted by our team from time to time.

Responsible Gambling

We are committed to promoting responsible gambling practices across our platform. You can set deposit limits, loss limits, session time reminders, or request self-exclusion through our support team. We encourage you to treat gambling as entertainment rather than a source of income, and we provide links to responsible gambling organizations for players who need assistance.

Game Fairness and Providers

CryptoLeo Casino features over 6,000 games from trusted providers including BGaming, Belatra Games, NetGame, Endorphina, Platipus, Popiplay, Mascot Gaming, Gamebeat, SmartSoft Gaming, Fazi, iSoftBet, Amatic, Betsoft, Microgaming, NetEnt, and NYX, along with live dealer games powered by Evolution. We ensure that all games undergo testing for fairness and randomness. Our platform includes slots, bonus buy titles, jackpots, live casino, table games, scratch cards, video poker, and a full sportsbook.

Account Security and Player Responsibilities

You are responsible for maintaining the confidentiality of your login credentials. We advise you to use a strong password and avoid sharing your account details with third parties. Our security team monitors accounts for suspicious activity, and we reserve the right to freeze funds or suspend accounts pending investigation of any irregular behavior, including suspected fraud or collusion.

• You must not use VPN or proxy services to circumvent our geographic restrictions
• We prohibit the use of bots, scripts, or automated tools on our platform
• You agree to notify us immediately of any unauthorized account access

Limitation of Liability

We at CryptoLeo strive to provide uninterrupted access to our services, but we do not guarantee that our platform will be free of errors, delays, or technical issues. To the fullest extent permitted by law, we exclude liability for any indirect or consequential losses arising from your use of our services. Our liability, where applicable, shall not exceed the amount of your relevant deposit or wager.

Customer Support

Our customer support team is available 24/7 through live chat, email, and phone. You can reach us at [email protected] or [email protected] for any questions regarding your account, bonuses, or technical issues. Our Help Center and FAQ sections also provide answers to common inquiries.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, regulatory requirements, or business practices. We recommend reviewing this page regularly to stay informed of any updates. Your continued use of CryptoLeo Casino after changes are published constitutes your acceptance of the revised terms.

Governing Law

These terms are governed by the laws applicable to our Curaçao gaming license. Any disputes arising from your use of our services shall be resolved in accordance with the dispute resolution procedures outlined in our Help Center, and we encourage you to contact our support team before escalating any complaint.